Built for Singapore MCSTs

The AI Engine for MCST Teams in Singapore

Safeguard your estate's history against staff turnover. Our Agentic AI captures and contextualizes decades of operational data—ensuring consistent, high-quality service standards regardless of who is on duty.

ERP
Leases
Email
Invoices
SOPs
Tickets
Agentic AI
Answer Questions
Draft Work Orders
Respond to Tenants
Coordinate with Vendors
BMSMA
BMSMA
Market
Intel

Your Portfolio is Growing. Your way of managing it isn't.

Singapore's MCST landscape relies on individual heroes. When they leave, everything they knew about your buildings leaves with them.

40%
annual turnover in estate management

Knowledge Walks Out

When staff leave, they take the "unwritten rules" and vendor history with them. Your agency loses leverage, leaving new hires and existing team members flying blind and vulnerable to vendor overcharging, and other costly mistakes.

6 mo
avg onboarding for new PMs

Months to Become Productive

New hires spend 3-6 months learning what veterans knew instinctively — ensuring operational compliance with BMSMA by-laws, building quirks, contractor preferences, tenant histories.

70%
of operational context is undocumented

Data Buried Everywhere

Critical information is scattered across WhatsApp chats, ERP system, spreadsheets, email threads, and filing cabinets nobody touches. Finding them takes time and effort which translates to valuable manhour lost

2.3×
higher maintenance costs when reactive

Reactive, Not Proactive

Your ERP system captures records; they don't protect your business continuity plan. It leaves you exposed to the risks of high staff turnover and hiring bottlenecks. Wisbid safeguards your service levels, letting you scale/maintain your portfolio without inflating your costs or compromising resident happiness.

Platform Architecture

The Missing Intelligence Layer for Your Estate

From legacy silos to intelligent automation. A natural progression to the future of estate management.

Current
ERP / CRM
Siloed data. Manual.
Infrastructure
Data trapped in silos.
Knowledge lost.
With WisAI
WisAI Intelligence Layer
Agentic AI on your systems
Your Existing ERP / CRM
No migration required
Infrastructure
Intelligent Overlay
Full Native Stack
WisAI Intelligence Layer
Native integrated AI solution
Wisbid Suite
Facilities & Tenant Mgmt
eProcurement System
Contract Management
Infrastructure
The Complete Solution
Trust-First Approach

From Assistive to Fully Autonomous

Just as you earn your Council’s trust through consistent results, we earn yours the same way. Wisbid doesn't replace your judgment; it learns from it. We start by assisting your team, move to empowering their decisions, and eventually automating the repetitive, low-value administrative tasks—freeing your staff to focus on high-touch resident management.

PHASE 1

Assistive Intelligence

Instant, source-cited answers from your entire operational history. Every answer backed by actual documents.

  • Natural language search across all records
  • Answers cite exact sources & page numbers
  • Covers AGM minutes, contracts, maintenance logs
What was the AGM resolution on pool maintenance?
PHASE 2

Assisted Action

AI analyses incoming queries and proactively suggests context-aware drafts, benchmarks, and best practices.

  • Contextual draft responses for tenant enquiries
  • Instant Fair-Value Analysis for procurement
  • Proactive compliance & scheduling reminders
Mrs. Tan
Mrs. Tan (Unit 08-12)
Noise complaint — unit above
PHASE 3

Autonomous Execution

End-to-end autonomous workflows: from receiving tenant enquiries to contacting vendors, with full audit trails.

  • Auto-respond and resolve tenant enquiries with context
  • Draft & issue work orders automatically
  • Email vendors, attach POs, confirm schedules
Tenant

Syafiqa (Tenant)

The common area bin is overflowed with trash, please do something about it.

Overflowing bin

Frequently Asked Questions

Everything you need to know about Wisbid and our solutions for managing MCSTs.

No. While we utilize similar language capabilities, Wisbid is an operational engine, not just a chatbot. Unlike generic AI chat bots, Wisbid (WisAI) is grounded in your specific portfolio data and workflows. We operate on a "Human-in-the-Loop" philosophy: the AI drafts the work, compares the quotes, or screens the vendors, but you always have the final say.This allows you to build trust in the system's accuracy before you decide to toggle on full autonomy for routine tasks.
Wisbid connects seamlessly with popular property management tools, email systems, document storage, and communication platforms. The ease of integration is also dependent on your existing systems complexity and nature which our team will assess and advise accordingly.
Absolutely. We are PDPA-compliant and host all data in Singapore-based data centres. All data is encrypted at rest and in transit, with full audit trails. We work with your compliance team to meet additional regulatory requirements.
The system is not limited by the number of units you have. Whether you manage a single property or a complex portfolio across Singapore, our architecture scales with you. It helps you grow efficiently while maintaining high service standards and meeting SLAs without the burden of spiraling manpower costs.
Yes — that is our core design philosophy. Start with purely assistive features (retrieving information, drafting responses), then gradually enable more autonomous capabilities based on concrete results.
Estate Background

Ready to redefine estate management with AI?

Don't let operational knowledge walk out the door. Join the elite MCSTs transforming property management.